Privacy Policy
How we protect and handle your personal information
1. Introduction
FAC Systems ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Last updated: January 2025
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Request a quote or consultation
- Subscribe to our newsletter
- Engage with our services
This information may include:
- Name and contact details
- Company information
- Project requirements and specifications
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To communicate with you about projects and services
- To improve our website and services
- To send marketing communications (with your consent)
- To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist us in operating our website and services
- To comply with legal requirements or protect our rights
- In connection with a business transfer or merger
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your data
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of these third parties.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@facsystems.co.uk
- Phone: +0333 322 0408
- Address: Thirsk, North Yorkshire, UK